Unified Communication Solutions

In today's fast-paced global business environment, people need to find, connect, communicate and collaborate with each other quickly and easily. Unified Communications helps alleviate this challenge by combining all forms of business communications into a single, unified system that provides powerful new ways to collaborate. It helps streamline communications between people and organizations, bringing together e-mail, calendaring, voice mail, IM, VoIP, audio, video, and Web conferencing.

Right from streamlining communications to building a future-ready foundation for communications, Unified Communications can do so much. It has the potential to transform the way people work and communicate. It enables employees to filter and control the level of contact that they receive, giving them more control over their workflow. It adds business value to organizations by reducing operating costs of travel, telecom and IT, while enabling them to improve business outcomes in a more sustainable way.

… They are extremely responsive to any questions and aren't afraid to suggest new ideas.…

Lee Horigan - Vice President, Marketing
Carswell - Thomson Reuters

Offerings

Implementing a Unified Communications solution means establishing a technology vision, business case and high-level architectural framework which results in a converged infrastructure and application environment that aligns with your collaborative business needs. In short, your employees will be able to connect, communicate and collaborate anywhere, anytime, with no boundaries.

We help you reduce the risk, time and costs of moving to Unified Communications, while accelerating your adoption of advanced Unified Communication technologies, improving your network's business value and overall return on investment. We help you find answers to challenges like:

How can you unify and simplify communication to make your business more productive, competitive and secure, while managing across a diverse IT environment, siloed organizations and redundant technologies?

How do you plan for an architecture that will easily integrate into your existing IT infrastructure while enabling you to reap the benefits of Unified Communications?

How do you plan and deploy an approach in which software unifies your people, processes and technology while dramatically increasing efficiency and optimization?

Along with our partners, we offer Cisco and Microsoft's Unified Communications solution to accelerate the transformation of today's voice, video and data communications components into advanced Unified Communications solutions in a way that adapts to your business. These capabilities can provide your employees with instant access to the information and resources they need, whether they are at a desk or mobile, while maintaining a highly secure, reliable network.

Our offering takes an architectural approach to address how an organization can operationally prepare for the integration and deployment of the converged infrastructure required to realize the full business benefits of Unified Communications. Our professionals have the practical expertise in converged network architectures to understand your design requirements, and expertise in developing technology evolution strategies.

We help customers solve advanced communication business challenges like:

Business process re-engineering - Enhance and improve how resources communicate and exchange information in a collaborative fashion.
Network transformation - Provide the intelligent design, professional implementation and smooth transition to a secure, optimally converged network environment.
Advanced communications solution - Enable true workforce mobility, create adaptive workplaces, enhance customer service and increase productivity across the enterprise.
Collaborative solution model - Unify disparate modes of communication into a seamless model - integrating communications and business processes at an enterprise-wide applications level.
IT infrastructure and business processes convergence - Telecom is no longer managed on its own technology island, but becomes a mission-critical part of an overall IT infrastructure.

Advantage TechBlocks

TechBlocks leverages the full benefits from the best of both worlds from Cisco and Microsoft to:

Provide solutions to improve productivity and reduce costs

Provide understanding on how to integrate and customize your network design

Provide solutions to improve productivity and reduce costs

Evaluate technologies and business applications to understand how Unified Communications will align with your unique business objectives

Lower operating costs and improve staff productivity by increasing the knowledge base of your operations staff to support Unified Communications

Protect existing investments while transitioning to a Unified Communications solution.

Preparing you to move from vision to reality, from a siloed voice and data architecture to a converged, open architecture designed for Unified Communications. A real-world approach to improving your network's business value and return on investment.

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