IT Infrastructure Management Services, Infrastructure Consolidation

Businesses today face a considerable challenge in effectively optimizing their IT infrastructure and related operations to deliver better service levels that meet and exceed the expectations of their business-users, without compromising on quality and security. But what if you could enhance your infrastructure to be just as dynamic as today's business climate, and respond to changes swiftly and effectively without missing a beat? That's what Remote Infrastructure Management helps you do.

Remote Infrastructure Management (RIM) is a feasible alternative to existing sourcing models of Infrastructure Management Services, enabling cost-effective management of technology infrastructure across geographically dispersed locations. It comprises of remote (outside the physical premises of a company's facilities) monitoring and managing the infrastructure components by taking proactive steps and remedial actions across the IT landscape.

…Was extremely impressed with their level of service and commitment to meet our requirements…

Sandeep Dagli- Director of Web Services
REM/AX Promotions

Offerings

Traditionally network, server and desktop management were considered to be key functions of RIM. Over time, with advances in terms of technology, monitoring and management processes, more elements of the IT infrastructure have fallen within the scope for RIM based delivery.

The benefits of using RIM to support your IT Infrastructure are quite substantial. The biggest one being that by offloading day-to-day monitoring and management responsibilities from your internal IT staff, you free them to conduct more strategically oriented activities.

The Remote Monitoring and Management is undertaken through a combination of offshore/near-shore/global delivery center, termed as an Operations Management Centre (OMC), where skilled staff of a service provider monitor and manage the infrastructure, ensuring uptimes and availability. Non-critical issues will be prioritized lower than those that are potentially business impacting. As a result, resolution to problems will be more rapid, and potential down-time will be minimized.

With a mission to develop innovative solutions for enterprises worldwide, TechBlocks has pioneered a unique model for "Remote IT Infrastructure Management" that enables customer organizations to achieve superior infrastructure performance at significantly reduced costs. This is a new alternate sourcing proposition to companies looking for flexibility and strategic control from their IT Infrastructure outsourcing engagements.

Our RIM model is based on a collaborative approach to outsourcing. Here our client retains the strategic portion of the operations like technology refresh, policy definition and architecture issues, control of strategy enunciation etc. , while we, along with our partners, take over the day to day running of operations and other areas as defined by the client.

Through RIM, TechBlocks enable a dynamic infrastructure that can deliver superior business and IT services with agility and speed, while addressing the day-to-day operational needs. To help you improve service, reduce cost, manage risk, and Do more.

The uniqueness of our offerings lies in: